Testimonials

I have been using Beserved's answering service for over 4 years now and I can highly recommend them. I tried several call answering Companies before I found Beserved who, from the ones I tried, offer the best service by miles!

I use telephone logging software which shows how many calls were received,  how many answered, how long it took the operator to answer, how long the call was for, etc. etc. and was absolutely shocked by the amount of calls which go unanswered by so called 'call answering' companies.

For example, one company  I tried received 37 incoming calls in a day and only answered 19 of them!

All other companies showed similarly poor answer rates - except for Beserved!

If Beserved had 37 incoming calls they answered 37 calls! Their service is exceptional with a constant near 100% answer rate. I know this for a fact because I monitor and check the answer rates on the incoming calls all the time and no other company I tried came anywhere near to Beserved for quality of service and efficiency!

I wanted to express my joy in deciding to use your services. As you are aware, I decided to give you guys a shot as I was totally unimpressed and dissatisfied with the previous company I was using. I have noticed a great difference in the quality of call answering BeServed has provided against the previous call answering company I used.

I will definitely recommend you to any business considering your services. I like that your business is personal and that I have a regular small team handling my businesses calls always, therefore becoming more familiar with the business and becoming familiar voices, in some cases, to my clients! Because of this I am happy to help your business grow and provide you with a strong recommendation whenever you require, keep up the great work!

Just a quick note to say how pleased we have been with the service that your company has supplied to mine. We are an extremely busy company and have found your services invaluable. You are totally professional at all times and give me the confidence to take a holiday knowing that the phones are going to be answered by a team of polite and helpful people. Even when I was busy on appointments it was so easy just to divert my calls even for just a short time so that I could concentrate on the job at hand and not be worrying that I was losing business by dropping calls.

I would have no hesitation is recommending your company and should you want me to speak to potential clients please do not hesitate in giving them my number.

BeServed have certainly been a huge help to our business and are an extremely cost effective way to have 24 hour, 7 day a week reception cover for all your calls. Since using BeServed we have noticed an increase in new patients to the practice simply because their call is answered immediately and they can get booked in straight away.