Technology

Best of breed IT infrastructure

Microsoft CRM
collects incoming customer call information
Provides details for telemarketing and telesales calls
Generates call script for agent

Avaya IP Office inc. “popping” Technology
Reports provided detailing all calls – outgoing & incoming, times of day and duration, & response times.

Web Diary Service Web Diary Features Web Diary Benefits Telephone Numbers Technology	Technology Best of breed IT infrastructure Microsoft CRM collects incoming customer call information Provides details for telemarketing and telesales calls Generates call script for agent Avaya IP Office inc. “popping” Technology Reports provided detailing all calls – outgoing & incoming, times of day and duration, & response times.