Call Centre Phone Answering Services

Because your customers deserve to BeServed

Flexible and Cost Effective Business Answering Services

If you own or operate a large or multi site business there will be times when you need additional help to manage your inbound or outbound calls. It could be for something as simple as answering calls during a particular receptionists lunch hour, after hours, during holidays or for a more complicated marketing campaign. We also assist our customers with many other tasks, such as:

Sales Appointments. We can book your salespeople appointments, and can even manage their diaries.

Claim Lines. We can capture all relevant contact and incident information.

Helpdesk Services. Beserved offer full product, service or 1st line support for your customers. We can even take care of any engineering callouts or other third party liaison.

Order Taking / Order Entry. We can handle all or part of your order process.

Product Recalls. Beserved can handle all or some incoming calls or, if desired, make the appropriate outbound calls to your customers.

Brochure request / Information Lines. These types of calls are ideally suited to Beserved, allowing your staff to be used more cost effectively elsewhere.

Whatever your requirements you can rest assured that outsourcing some or all of your requirements to Beserved is no risk. We have trained receptionists to match all or any of your needs. All calls are handled in the UK by people using the Queens English, our technology is robust, properly maintained and works and we are available to hire 24 hours a day, 7 days a week.

Our telephone answering services can provide your business with staff and office facilities at a fraction of the cost of employing specialist, permanent or temporary staff.

We will answer your calls in your company name whenever you are unable to do so - 24 hours a day, 7 days a week, 365 days a year.

Pricing

BeServed spend time with all prospective clients finding out exactly what their requirements are to gain an insight into the number of calls they are likely to receive and the nature of those calls. It is only at this stage BeServed are able to quote the right package which will be flexible, competitive and cost effective.

BeServed are committed to providing value for money at all times.