Disaster Recovery
Does your business have the necessary plans in place to recover from a disaster or major incident?
According to statistics, 43% of businesses that suffer a disaster never reopen and only 6% do survive. The other 51% that do manage to reopen close within two years. Many businesses never make contingency plans for a disaster, and are therefore completely at a loss of where to start on the road to (business) recovery.
A proper Disaster Recovery plan needs to take into account the type of business invovled and the day-to-day activities of the company. A plan for each and every line coming into the business should be developed to know where calls can be re-routed in case of emergency.
You will also need to make sure that any switchboard receiving the re-routed calls can handle as many calls as you were receiving before the disaster so that your customers experience no loss of service. Call handlers also need to be sufficiently knowledgeable about your business and products.
A proper disaster recovery strategy, professionally planned by BeServed, will ensure that in the event of a disaster or major incident, your business's downtime is kept to a minimum and that your business is one of the 6% that survive.
Disaster recovery and contingency planning is an area of your business that you cannot afford to ignore. Contact BeServed with our contact form or on 08000 430 023 for more information.
